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Kohima North Police Station Ist Nagaland Govt office in Nagaland to get ISO certification

Kohima (The Hawk): The North Police Station in Kohima was awarded ISO 9001:2015 certification for Quality Management System. The North Police Station in Kohima was awarded ISO 9001:2015 certification for Quality Management System. It is the first government agency of the state that has received such recognition. The entire process of certification was completed within 30 days and was initiated by the Kohima Police.The process involves an online application, documentation, upgrading the existing facilities, online auditing and other elements. (The Ministry of MSME has adopted Quality Management System {QMS, ISO 9001:2015} for its operations in Udyog Bhawan, New Delhi as per the directives of Cabinet Secretariat.)

The ISO certificate helps to ensure that the police personnel routinely evaluates its working and implement remedial measures, as and when required. Kohima police informed that their sole motive was to improve the quality of public service and to create a more visitor-friendly environment. To meet the specified parameters, the police station streamlined the process of character/passport verification and the system of filing and record keeping. It further upgraded the infrastructure of the police station and disposal of various complaints have been made time-bound. It thus matches with The Directorate of Standardisation, New Delhi as well its nine subordinate Defence Standardisation Cells located at Avadi, Bangaluru, Delhi, Dehradun, Hyderabad, Ichapur, Jabalpur, Kanpur and Pune respectively, have adopted ISO 9001:2015 Quality Management System for their operations.

According to the Kohima Police, the upgrade will positively result in better service delivery to the public and uplift the level of proficiency in police administration. The ISO certificate helps to ensure that the police personnel routinely evaluates its working and implement remedial measures, as and when required. The North Police Station, Kohima, was established in 1993, as the first police station under the Naga Hills district by the British regime.The police station is situated in the heart of the state capital and is headed by an inspector rank officer-in-charge and 88 other ranks. ISO 9001 is the international standard that specifies requirements for a Quality Management System (QMS). It is the most popular standard in the ISO 9000 series and the only standard in the series to which organisations can certify.

Updated : 22 Nov 2020 9:47 AM GMT
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SOUMITRA BOSE

Soumitra Bose is a Special Correspondent of The Hawk in New Delhi


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